Offer Ranking Rule T&C | True Balance

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(0120)-4001028
Email: cs@balancehero.com
Location: Gurugram, Haryana

Terms and Conditions

Terms of Service
Promotion T&C
Wallet T&C
Offer Ranking Rule T&C
Coupons T&C
KYC T&C
Social Media T&C

Settlement Offer T&C
Refer and Earn
Data Deletion
Schedule of Charges
True Balance - Customer Grievance Redressal Policy

True Credits - Customer Grievance Redressal Policy
True Credits - Loan Application T&C
Processing Fee Discount Offer on Loan T&C
POSH Policy

The Company

Home
Products
- Cash Loan
- Level Up Loan
Learn

Who we are
Partners
Careers
Corporate Governance
Privacy Policy
Resignation of Directors

Help Center

Contact
Customer Grievances
Report a Fraud/Complaint

Fraud Alerts
Sitemap

Terms of Service

Terms of Service
Promotion T&C
Wallet T&C
Offer Ranking Rule T&C
Coupons T&C
KYC T&C
Social Media T&C
Settlement Offer T&C

Refer and Earn
Data Deletion
Schedule of Charges
True Balance - Customer Grievance Redressal Policy
True Credits - Customer Grievance Redressal Policy
True Credits - Loan Application T&C
Processing Fee Discount Offer on Loan T&C
POSH Policy

Customer Support

(0120)-4001028
Email: cs@balancehero.com
Location: Gurugram, Haryana

True Balance app (operated by Balancehero India Private Limited) is a digital lending application (DLA) of True Credits Private Limited (NBFC) and for its lending partners that facilitates its users to avail innovative financial services from True Credits or from its lending partners.

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Terms & Conditions

Offer Ranking Rule T&C | True Balance

Offer Cards Ranking Methodology Disclosure

Loan offers displayed to users are ranked using a transparent and uniform logic to ensure fairness and clarity.

Ranking can depend on factors like
- APR,
- PF,
- Interest rate,
- Loan amount,
- Disbursal speed,
- User filters for sorting post-ranking are allowed which can be developed if required.
- User actions (CTR, approvals, disbursals)
- Any other criteria as may be decided from time to time subject to approval of the Committee.

More favorable offers to consumers, such as those with lower cost, a larger loan amount, or faster disbursal, appear higher up in the list.

Where offers have a similar cost, additional factors such as disbursement amount and applicable charges may be considered.

All eligible offers are displayed to users, and the same ranking logic is applied consistently for everyone.