True Balance on iOS

Yes! True Balance is now available for iOS users. You can download the app directly from the App Store.

Yes. We will release regular updates to add new features, fix issues, and enhance the user experience.

Loan approval speed remains the same across all platforms and depends on eligibility checks and document verification.

Navigate to the Help/Support section in the app to raise any concern. Our team will be happy to assist you.

You can submit your bank statement using any of the following methods:

1. Via OTP:
   Select your salary or primary bank account registered with your XXXX mobile number and upload the statement using OTP verification.

2. Via Net Banking:
   Choose the Net Banking option and proceed by logging in to your bank account securely.

3. Upload PDF Manually:
   Download the latest three months’ bank statement in PDF format from your bank’s website or Net Banking portal, then upload it directly to complete the process.

On iOS, Cash Loans are available for 6-month and 12-month tenures. (Please note: Level Up Loan product is not available at the moment.)

Both UPI Autopay and eNACH options are supported for a smooth repayment setup.

Yes! We support multi-platform repayment for all users. You can repay your loan from either iOS or Android, regardless of where the loan was taken.

Some features are currently not visible on iOS because we are gradually rolling out enhancements in phases. Our team is actively working to bring a complete and seamless experience to iOS as well.